Collection: Shipping & Returns

Cricket Store Online Shipping & Returns Policy

Fast Cricket Equipment Shipping from USA

All our premium cricket products are in stock and ready to ship from our warehouse facilities in New Jersey & New York, USA. Most cricket equipment orders will ship within 48 business hours and are sent out via trusted carriers including UPS, FedEx, and USPS. During busy periods, processing may take two to three business days.

Cricket Equipment Delivery Times

For customers wondering "how long does cricket take to ship," here are our standard delivery timeframes:

Domestic USA Cricket Shipping:

Standard shipping: 2-6 business days or less
Free shipping: Up to 15 business days
Overnight shipping: Next business day (orders placed before 10 AM EST)

International Cricket Equipment Shipping:

Canada cricket delivery: 5-12 business days
Australia cricket shipping: 7-12 business days
UK cricket equipment delivery: 15 business days
Other international destinations: 10 business days to 4 weeks

Cricket Equipment Shipping Process

Your cricket gear order will be assigned a tracking number that can be monitored via UPS, USPS, or FedEx websites. You'll receive an email confirmation when your cricket equipment ships, including the tracking number. Customers can also log into their account to view tracking information.

Important Shipping Guidelines:

Orders placed after 12 PM EST ship the following business day
We ship cricket equipment Monday through Friday, excluding holidays
Weekend orders (Saturday/Sunday) ship Monday or Tuesday
Free shipping includes USPS First Class/Priority Mail, FedEx Ground, or UPS Ground only
Free shipping does not qualify for priority or overnight delivery

International Cricket Equipment Shipping

We ship cricket gear to select countries worldwide. For international cricket equipment orders, please email cs@cricketstoreonline.com for shipping availability to your location.

International Shipping Important Notes:

Customers may be responsible for import duties and taxes
Please check your country's import regulations before ordering
We are not responsible for packages lost by shipping carriers (insurance recommended)
International cricket equipment delivery times may vary based on customs processing

Comprehensive Cricket Equipment Returns Policy

Cricket Store Online offers a customer-friendly returns policy to ensure your complete satisfaction with your cricket gear purchase.

7-Day Return Guarantee for Cricket Equipment

Any unopened or unused cricket equipment can be returned for a full refund or store credit within 7 days of purchase (excluding shipping costs). If you're not entirely satisfied with your cricket gear, return the product in the same good condition for a store credit or refund (two-way shipping costs will be deducted).

Cricket Equipment Return Guidelines

Eligible for Returns:

Unused cricket bats, pads, gloves, and equipment
Items in original packaging and condition
Non-sale merchandise (sale items have limited return eligibility)

Return Restrictions:

Sale items are NOT eligible for returns/refunds/exchanges (except for wrong/faulty products)
Used or knocked cricket bats are NOT covered under return policy
Undergarments, abdominal guards, and personal hygiene cricket items
Products purchased together solely for size checking or free shipping qualification

Cricket Bat Warranty Information

Due to the nature of cricket, all cricket bats will eventually break. Most cricket equipment manufacturers do NOT warranty cricket bats, especially edges and toes (common break areas). Professional bat knocking services, like those offered by Cricket Store Online, help extend your cricket bat's lifespan.

Cricket Bat Warranty Terms:

Used or knocked cricket bats are not covered under return policy
Cricket bat warranties are at management discretion
Proper bat care and knocking significantly extends bat life

Easy Cricket Equipment Returns Process

Simple Return Steps:

Login to your Cricket Store Online account
View your order using "Complete Orders" under My Account
Click the "Return Item(s)" button
Await approval from our Customer Service team

Alternative Contact Methods:

Email: cs@cricketstoreonline.com
Phone: Contact our Customer Service team
All returns require approval before processing

Cricket Equipment Return Address

Ship Returns To: Cricket Store Online - Returns (Order #____) 4440 Bordentown Ave Old Bridge, NJ 08857 USA

Return Package Requirements:

Include Order Number, Phone Number, and Full Name
Ensure package insurance for valuable cricket equipment
Signature confirmation not required

Defective Cricket Equipment Policy

If you receive defective cricket equipment, please email photos to cs@cricketstoreonline.com along with your phone number and order number. Our cricket equipment specialists will contact you personally to resolve any product issues quickly and fairly.

Premium Cricket Equipment Customer Service

Cricket Store Online maintains the highest quality cricket products and exceptional customer service standards. We want every customer to be 100% satisfied with their cricket equipment purchase. Our team stands behind every cricket product and supports your journey in scoring runs, taking catches, and claiming wickets.

Our Service Commitment:

Immediate correction of any order errors
Personal assistance with damaged shipments
Expert guidance on cricket equipment selection
Hassle-free returns on eligible cricket gear

For any questions about cricket equipment shipping times, returns, or product warranties, contact our dedicated customer service team at cs@cricketstoreonline.com